1. Scope
This policy applies to personal information collected through tairnet.ca, including when you contact TAIRNET by email or through the contact form when it is enabled.
2. Information we may collect
- First and last name;
- Email address;
- Organization name, when provided;
- Project type or nature of the inquiry;
- Message content and information you voluntarily provide;
- Technical data needed for operation, security and abuse prevention when generated by hosting or infrastructure services.
3. Why we collect this information
- Respond to inquiries or service requests;
- Assess a need and prepare a discussion, proposal or engagement;
- Maintain website security and operation;
- Meet applicable legal and administrative obligations;
- Improve our services when the use of personal information for that purpose is permitted.
4. How information is collected
Information may be collected when you email us, use the contact form or interact with website features. We aim to limit collection to information necessary for the stated purpose.
5. Cookies, analytics and similar technologies
TAIRNET does not enable advertising cookies or marketing profiling tools in the initial version of the website. Technologies strictly necessary for operation, security or hosting may still be used.
If analytics, profiling or other non-essential technologies are introduced, this policy and any required consent mechanisms will be updated before activation where required by law.
6. Service providers
TAIRNET may use technology providers for hosting, security, email delivery or website operation. These providers should receive only the information necessary to perform their services.
TAIRNET does not sell personal information collected through its website.
7. Processing outside Québec
Some technology providers may process or host information in Canada or other jurisdictions. When personal information is communicated outside Québec, TAIRNET applies the assessments and safeguards required by applicable law.
8. Retention and destruction
Personal information is retained only for as long as necessary for the purposes for which it was collected and to meet applicable legal, contractual or administrative obligations. It is then securely destroyed or anonymized where permitted by law.
9. Security
TAIRNET uses reasonable administrative and technological safeguards to protect personal information against unauthorized access, use, disclosure, loss or alteration. No information system can be guaranteed to be entirely risk-free.
10. Your rights
Depending on the circumstances and applicable law, you may request access to or correction of your personal information and exercise other rights provided by law. You may also withdraw consent when processing is based on consent, subject to applicable legal or contractual limits.
To exercise a right or submit a privacy question or complaint, contact the Privacy Officer.
11. Privacy Officer
The President of TAIRNET Inc. acts as Privacy Officer unless that role is later delegated in writing. Privacy requests may be sent to privacy@tairnet.ca.
12. Changes to this policy
TAIRNET may update this policy to reflect changes to its practices, services or obligations. The latest update date appears at the beginning of the policy.